# Nature Society - Justice in the Built Environment > jJustice, clarity, and security where nature meets society ## Posts - [I was promised a warmer, greener home. Two and a half years later, I am still living without heat](https://nature-society.org/i-was-promised-a-warmer-greener-home-two-and-a-half-years-later-i-am-still-living-without-heat/): I was promised a warmer, greener home. Two and a half years later, I am still living without heat In February 2023, I agreed to what I believed was a life-changing upgrade: a new heating system and solar panels, funded under the government’s ECO4 scheme, and installed by Consumer Energy Solutions (CES) – a Swansea-based […] - [A very personal story](https://nature-society.org/a-very-personal-story/): A Very Personal Story Life has presented many adventures, from cycling through China, to navigating neurodivergence. But, in February 2023, during a long period of severe chronic insomnia, I was unaware that I was about to embark on my biggest adventure yet, courtesy of a real life ECO4 nightmare. - [What are the most important changes we need to make as a society to reach zero carbon?](https://nature-society.org/what-are-the-most-important-changes-we-need-to-make-as-a-society-to-reach-zero-carbon/): What are the most important changes we need to make as a society to reach zero carbon? We’ve known the causes of the climate crisis since the 1970s. Yet in 2023 — the hottest year on record, scarred by deadly wildfires in Canada, Greece, and Hawaii, catastrophic floods in Libya and Pakistan, and lethal heatwaves […] - [ECO4 Complaints Process](https://nature-society.org/eco4-complaints-process/): The Hidden Path to ECO4 Escalation The steps installers and accrediting bodies don’t want you to know about By accepting an ECO4 grant, homeowners are unknowingly placing both their homes and health at possible risk. When things go wrong, the journey to justice is long, fragmented, and stacked against the individual. This broken system was […] - [Are heat pumps worth it?](https://nature-society.org/are-heat-pumps-worth-it/): Are Air Source Heat Pumps Worth It? For homeowners, the real question isn’t whether ASHPs are “good” in theory — it’s whether they’ll work in your home, and whether the investment is worth the disruption. Air Source Heat Pumps (ASHPs) are one of the main low-carbon technologies promoted to cut emissions and reduce reliance on […] ## Pages - [ECO4 Standards](https://nature-society.org/eco4-standards/): PAS 2035, ECO4 & HHCRO A Plain‑English Homeowner Guide Everything you need to know about how government‑backed retrofits in the UK should be assessed, designed, installed and checked — and your right to genuinely lower heating costs under ECO4. PAS 2035 summary Who does whatProject stagesSpecial requirementsRelated standards & guidanceHHCRO (bill‑cutting duty)Complaint templateCopyright & fair […] - [Shop](https://nature-society.org/shop/) - [Dashboard](https://nature-society.org/customer-dashboard/) - [Checkout](https://nature-society.org/checkout/) - [Services](https://nature-society.org/services/): SERVICES - [What we do](https://nature-society.org/what-we-do/) - [Take Action](https://nature-society.org/take-action/): page under development Please contact us if you are experiencing challenges with a retrofit install, or want to take action to ensure future protections for homeowners. Write to your MP, using one of our templates Share your story Join the ECO5 alliance Share a campaign idea Freedom of Information (FOI) and Subject Access (SAR) templates […] - [Donate](https://nature-society.org/donate/): Page under development - [Latest](https://nature-society.org/latest/) - [ECO4 Complaints Process](https://nature-society.org/campaigns/retrofit/eco4/complaints-process/): The Hidden Path to ECO4 Escalation The steps “they” don’t want you to know about By accepting an ECO4 grant, homeowners are unknowingly placing both their homes and health at possible risk. When things go wrong, the journey to justice is long, fragmented, and stacked against the individual. This broken system was the catalyst that […] - [Our Panel](https://nature-society.org/who-we-are/our-panel/) - [Retrofit](https://nature-society.org/campaigns/retrofit/): Retrofit must make buildings warmer and safer, without risk to occupants. When retrofit goes wrong, people get colder and poorer. We’re here to put that right. At Nature-Society, we believe retrofit must reduce poverty and ease burdens on nature. Done well, it cuts bills, emissions, and hardship. Done badly, it traps people in cold, unheatable […] - [ECO5](https://nature-society.org/campaigns/retrofit/eco5/): 🌱 Nature Society‘s 10 ECO5 Demands No homeowner should be worse off due to a retrofit ‘upgrade’. And all grant funded installs should deliver claimed benefits by guarantee. We demand that the next version of ECO4 and all future retrofit programmes protect households first, deliver measurable benefits, and uphold national integrity, with view to the […] - [ECO4](https://nature-society.org/campaigns/retrofit/eco4/): Energy Company Obligation (phase 4) – ‘Systemic Failure’ Retrofit upgrades can play a vital role in happier, healthier lives, whilst transitioning to a greener economy. However, according to Trustmark, 30,000 homes – a majority of upgrades since 2022 – have received botched insulation and ventilation, often leading to uninhabitable living conditions that worsen, rather than […] - [Who we are](https://nature-society.org/who-we-are/): Who are we? Nature Society are a collective of likeminded people, seeking justice and value for unheard voices in the built environment - [Contact](https://nature-society.org/contact/): CONTACT US Get In Touch Talk To Us Follow Us: - [Home](https://nature-society.org/): We seek justice, clarity, and security where nature meets society — amplifying unheard voices from the built environment CAMPAIGNS VIEWPOINTS - [Campaigns](https://nature-society.org/campaigns/): CAMPAIGNS [comment]: # (Generated by Hostinger Tools Plugin)