1) Purpose

Nature Society publishes advocacy correspondence to document consumer experience, regulatory engagement, and systemic issues in domestic retrofit and related oversight. This material is published in the public interest as we understand it.

2) What this page is—and is not

• Personal account + advocacy: We publish letters and commentary to inform public debate and policy scrutiny.
• Not legal advice: Content is informational and opinion-based; it is not a substitute for professional advice.
• Not a dispute forum: We do not invite harassment, pile-ons, or targeted contact of named individuals. Do not use this site to contact private individuals or to interfere with proceedings.

3) Accuracy: fact vs opinion

We distinguish between:

• Statements of fact (intended to be checkable): e.g., whether documents exist, what dates letters were sent, whether a response was received.
• Opinion/comment (interpretation): e.g., whether conduct appears negligent, whether oversight seems inadequate.

Where we make factual claims, we aim to base them on records (documents, photographs, contemporaneous notes, timestamps, expert reports where available). Where we express opinion, we aim to signpost it clearly as opinion and to indicate the basis for that opinion. (In UK defamation law, seriousness and defences depend heavily on what is stated, how it is framed, and what evidence exists; the “serious harm” threshold is central.)

4) Corrections, right of reply, and complaints

If you believe something is wrong or unfair, contact us with:

• the exact URL,
• the passage(s) complained of,
• what you say is inaccurate/unfair,
• your proposed correction, and
• evidence supporting your position.

We will review and may: correct, clarify, update, or (where appropriate) remove content. Where a correction is made, we will normally note the date of the update.

5) Personal data and privacy

We aim to minimise personal data and publish only what is necessary and proportionate for the purpose of journalism/advocacy. We avoid publishing:

• home addresses, private phone numbers, personal emails,
• signatures, ID numbers, financial identifiers,
• detailed medical information about third parties,
• identifying details about children or vulnerable individuals.

Where we refer to private individuals (including staff at organisations), we will normally use names only where there is a clear public-interest justification and where it is necessary for accountability. The ICO’s journalism guidance emphasises documenting your reasoning and acting with accountability even where exemptions may apply.

6) Court/tribunal proceedings and contempt risk

If a matter is (or may be) before a court/tribunal, we take care with what we publish. Under contempt rules, publications that create a substantial risk of seriously impeding or prejudicing active proceedings can be unlawful.
If you believe a post relates to active proceedings and raises contempt risk, notify us with specifics and we will review urgently.

7) “Without prejudice” and settlement communications

We generally do not publish communications marked “without prejudice” (or that are plainly settlement negotiations), because such material can be privileged and its publication may create legal risk. Without prejudice protection is commonly treated as joint in nature and cannot necessarily be waived unilaterally.
If any such material appears on the site, contact us for review.

8) Comments and user-generated content (if enabled)

If comments are enabled anywhere on the site, they are moderated. We may remove comments that are abusive, disclose personal data, or make unsupported allegations. For complaints about third-party user content, we operate a notice process consistent with the approach contemplated for website operators.

9) Copyright and reuse

Unless otherwise stated, Nature Society owns the copyright in its original written material. In the UK, the author is usually the first owner of copyright in literary works such as letters.
If third-party material appears (e.g., quoted extracts), it remains owned by its respective rights-holder and is used only where we believe lawful to do so (for example, for criticism/review/reporting with appropriate attribution). If you believe material infringes your copyright, contact us with details.

10) Contact

Provide a dedicated email address or form for corrections/complaints. Keep records of requests and outcomes.