I was promised a warmer, greener home. Two and a half years later, I am still living without heat
ECO4 cost me my home and more than 2.5 years without heat
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PAC Report: 3 Gears of Failure and Corruption
What happens when an industry of oversight, fails to self-regulate? Is funded by those who abuse it. And shows no accountability for those it is legislated to protect? A full public enquiry is needed to ensure homes and lives are secured, trust is restored, and history doesn’t repeat itself.
PAC Report: 3 Gears of Failure and Corruption Read More »
Retrofit Policy
TrustMark: 18 Months of Injustice
The Injustice of the ECO4 Complaints Process, is Every Bit as Great as the Injustice of a Bad Installer
TrustMark: 18 Months of Injustice Read More »
ECO4 Nightmares
“Government Will Put ECO4 Mess Right”
As DESNZ seeks to move forward from ECO4 and into the Warm Homes Plan, Ed Miliband took to the airwaves, pledging homes will be put right.
“Government Will Put ECO4 Mess Right” Read More »
Retrofit Policy
MCS: A Failure of Oversight
For years, the UK government has told the public that heat pumps are central to decarbonising homes. Billions of pounds of public money have been channelled through schemes such as RHI, BUS and ECO4, underwritten by certification bodies that promised assurance, competence and consumer protection.
MCS: A Failure of Oversight Read More »
Uncategorized
The Collapse of Consumer Energy Solutions: Systemic Failure Hidden in Plain Sight
On 9 January 2026, Consumer Energy Solutions Ltd (CES) – one of the UK’s largest installers operating under the Government’s ECO4 energy-efficiency scheme – entered administration and ceased trading with immediate effect. Over 700 employees were reported in 2024
The Collapse of Consumer Energy Solutions: Systemic Failure Hidden in Plain Sight Read More »
Uncategorized
Liz Saville Roberts MP speaks of her ECO4 outrage
Consumer Energy Solutions Ltd, an £80m installer of ECO4 works enters administration, leaving a wave of destruction.
Liz Saville Roberts MP speaks of her ECO4 outrage Read More »
ECO4 Nightmares, Opinion, Retrofit Policy
ECO4 Escalation
ECO4 Escalation to the Department for Energy Security and Net Zero and the Parliamentary Ombudsman Please see our most recent letter of escalation regarding the dire state of ECO4 and affected households – to many of whom the current redress scheme does not apply. Dear Minister, ECO4 redress, fraud, and consumer protection — request for
Audit Office Report on ECO4
Audit Office Report 98% of External Wall Insulation Defective The National Audit Office review of ECO4 – the government’s response – and our views Sytemic Failure – not Systemic Failings Download the Report Visit the National Audit Office website > Key Findings See also NAO overview and press release: NAO report hub · NAO press
Audit Office Report on ECO4 Read More »
Retrofit Policy
(Trust)Mark
MARK Editorial notice: This article contains opinion based on the experiences of the author and of many people who have contacted us to express concerns. Any references to wrongdoing should be read as suspected non-compliance pending independent determination. Indeed, it is that independent review and scrutiny of PAS standards that is so badly needed –
ECO4 on Skill Builder Channel
ECO4 on Skill Builder Channel It was a real pleasure talking with Roger Bisby of the Skill Builder YouTube channel today. Whilst I’m talking about my own experience with ECO4, this is the experience that inspired me to start Nature Society, with view to helping solve injustices at the Nature | Society divide. I’d love
ECO4 on Skill Builder Channel Read More »
ECO4 Nightmares, Retrofit Policy
A very personal story
A Very Personal Story Life has presented many adventures, from cycling through China, to navigating neurodivergence. But, in February 2023, during a long period of severe chronic insomnia, I was unaware that I was about to embark on my biggest adventure yet, courtesy of a real life ECO4 nightmare.
A very personal story Read More »
Retrofit Policy