Retrofit must make buildings warmer and safer, without risk to occupants.
When retrofit goes wrong, people get colder and poorer.
We’re here to put that right.
At Nature-Society, we believe retrofit must reduce poverty and ease burdens on nature. Done well, it cuts bills, emissions, and hardship. Done badly, it traps people in cold, unheatable homes—often under the guise of poorly designed and / or poorly measured home upgrades.
OUR CAMPAIGNS
ECO4
ECO5
The Opportunity
In 2024, 34% of UK households were found to be living in “cold, damp, and poorly insulated homes”
Millions face energy insecurity. Grants (ECO3/ECO4 and others) were designed to help—but patchy assessments, incorrect heat-loss modelling, poor design, and weak oversight have left too many households colder and financially exposed. Good retrofit is possible and proven. The need is to make good the default.
▲ 20–40%
Potential space-heating reduction from fabric-first done right.
£X,XXX–XX,XXX
Typical loss exposure when installs fail (rework, temporary heating, damage).
1 home
Cold and unsafe is one too many—especially when funded by public money.
The Need
“Retrofit is an act of care. It should reduce energy demand, not human dignity.”
Millions face energy insecurity. Grants (ECO3/ECO4 and others) were designed to help—but patchy assessments, incorrect heat-loss modelling, poor design, and weak oversight have left too many households colder and financially exposed. Good retrofit is possible and proven. The need is to make good the default.
▲ 20–40%
Potential space-heating reduction from fabric-first done right.
£X,XXX–XX,XXX
Typical loss exposure when installs fail (rework, temporary heating, damage).
1 home
Cold and unsafe is one too many—especially when funded by public money.
The Challenge
- Inaccurate surveys & modelling — rooms, U-values, and heat-loss are mis-specified; systems can never meet demand.
- Fragmented accountability — installer, coordinator, funder, scheme admin… but no one owns the outcome.
- Vulnerability not centred — health, disability, and household risks are under-assessed.
- Perverse incentives — throughput rewarded over quality, box-ticking over performance.
- Opaque redress — residents ping-ponged between logos and helplines while homes deteriorate.
Tip: Fabric-first, honest modelling, and resident-centred design are non-negotiable. If any one is skipped, injustice follows.
The Injustices Faced by Grant Recipients
Unheatable homes after installation
Escalating bills and no heat
Health harms & safeguarding gaps
Paperwork over people
Burden of proof on the victim
Public funding must deliver public benefit. Anything less is a breach of trust.
How Nature-Society can Help
Resident Advocacy & Casework
We help you document evidence, understand standards (PAS 2030/2035), and press for corrective action.
Technical Truth & Independent Checks
We scrutinise load-calcs, system design, and commissioning data; we centre fabric-first and performance.
System Reform & Campaigns
We work with partners (campaign groups, MPs’ offices, local authorities) to fix rules—so failures don’t repeat.
If your retrofit has gone wrong
- Capture evidence — photos/video of radiators, flow/return temps, room temps, energy use, noise, and damp.
- Collect documents — surveys, heat-loss calcs, SAP/PHPP, MCS/commissioning sheets, invoices, emails.
- Write what you experience — which rooms are cold, at what outdoor temps, and for how long.
- Request corrective action in writing — date it; ask for a clear plan and timescales.
- Escalate with standards — reference PAS 2030/2035 duties and scheme obligations to reduce heating costs.
- Ask for help — we can review, map breaches, and craft an action pathway.
For Partners
Installers, coordinators, councils, and charities: we’ll be your critical friend—raising quality, safeguarding households, and protecting public value.